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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Cast and crew fields suddently emty....
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DVD Profiler Unlimited RegistrantMorten M
Registered: June 6, 2010
Norway Posts: 10
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I see this has been discussed earlier, but no solution has worked.
When checking now, I am at letter "N" and 114 cast and crew are missing-
Download refreshed info from invelos gives still a blank field for cast and crew. Repair database does nothing...  What to do?
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Here are a few things you can do. I would do a database repair after each method you try:

- Tools > Options > Online > Use Alternative Connection Method > Okay.

- If you have a Back-up Database > Restore Database.

- Download your collection from the online database.
 Last edited: by Kathy
DVD Profiler Unlimited RegistrantMorten M
Registered: June 6, 2010
Norway Posts: 10
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Thanks for trying to help. I gave up. I am now downloading around 200 alternative releases. Then deleting the corrupt ones. Most movies has been released in several versions in the same region...
DVD Profiler Unlimited RegistrantStar ContributorNexus Six
Registered: March 13, 2007
Reputation: High Rating
Sweden Posts: 3,198
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Quoting Morten M:
Quote:
Repair database does nothing...  What to do?


Do you mean that it doesn't find any errors or that it doesn't even run?

I would create a backup (or use an older one that you know was working), then create a new empty database and restore the backup into it. Then I would try and refresh all profiles still missing cast and crew from the online to see if that helps. If that still fails, I would uninstall DVD Profiler and reinstall it, and then make a new attempt to restore from backup and/or download your collection from the online.
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